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Change Without Struggle

A human-centred approach to change management

 

We empower organisations and their people to think differently about organisational change.

Many major projects fail because the end users of the proposed system, strategy, or process are not sufficiently engaged before or during project development.

 
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Just because you’ve built it, it doesn’t mean they’ll automatically come.

In fact, you’ll probably have a struggle on your hands. People will often resist adopting change if you do it to them, not with them.

And lack of adoption, resistance, unhappy and frustrated people will have an impact on organisational performance and on your bottom line.

But when you take a human-centred approach to organisational capability and change management, you achieve better-fit solutions, happier people, and better results.

 

We’re here to help if you need to:

  • Understand why a solution you’ve developed isn’t getting uptake.

  • Gain the buy-in you need for a successful project roll out.

  • Reduce resistance to change among your people.

  • Lift organisational capability to respond to change.

  • Make sure projects roll out smoothly, with all parties working in tandem not in silos.

  • Avoid wasting budget, time, and resources on digital systems, processes, or people-based projects that won’t actually deliver the value and results you want.

 

Talk to us today

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Change Management

Support your people to transition through and embrace a process of organisational change with ease.

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Facilitation and Training

Lift organisational capability by supporting your people to enhance, retain, and apply their knowledge and skills.

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Organisational Capability

Drive meaningful business results by maximising the capability of your business structure, strategies, processes, or people.

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Human Centred Design

Empower teams and individuals to come up with organisational solutions that truly meet the needs of the end user.

 

What they said

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"Karen is a knowledgeable and intelligent woman who can evaluate and understand the needs of her clients to create effective customised workshops.

She draws the best out in people, encourages creative thinking and raises people's awareness of their own capability in changing the challenging work environments.

I have had the privilege to work with Karen several times in a co-facilitation capacity, she is highly professional, responsive, fun, energetic and highly astute. This is one five-star woman!”

Margi Moore, Design Factory NZ

"Karen has worked with me over my time as the Head of People & Capability at BOP Regional Council. She worked as a change consultant, reviewing the change initiatives across the organisation, developing recommendations and supporting large change initiatives.

Karen has the most amazing ability to build trust quickly with people, understand business challenges and is quick to engage to add value. She has been a fabulous support to the organisation and to myself as an expert in her field and coach."

Judith West, Bay of Plenty Regional Council

“I have had the great fortune to work with Karen for over a decade on a variety of projects in several different workplaces. Karen is exceptional to with because she is dedicated to ensuring the best possible outcomes for the stakeholders she is there to serve. This comes through in the approach Karen takes by applying a pragmatic, collaborative and flexible way of working. Karen brings a wonderful range of skills and experience to the table from a deep grounding in learning and organisational development, change management and human centred design. This means the projects, solutions and outcomes we have worked on together have been well received, added value and delivered the expected outcomes for key stakeholders. Key stakeholders that work with Karen typically make comments like this “that was awesome, I learnt so much, Karen is awesome - can Karen work with us more or come join the team?” I think one of the other great qualities Karen displays is her ability to build rapport and engage teams, all the while balancing this by challenging status quo and straight talking. I welcome any opportunity I get to work alongside her as I know she won’t let me down and we will deliver great mahi together.”

Megan Scott, Senior Organisational Development and Human Resources Leader

“I have worked with Karen across a wide range of IT projects over the last 5 years and she has proven time and time again the value she brings.

Karen is able to deeply understand the needs of your customer and advise you how best to deliver to them. If success to you means delivering a solution that people love and use, then you need Karen on your project.”

Bianca Ellery, Senior IT project management professional

 

We’re here to make a difference

We’re a network of highly experienced organisational development and change management specialists, based in the Waikato.

We work with organisations that want an honest, objective perspective to inform their decision-making and problem-solving processes. Even if that means challenging assumptions and presenting alternative recommendations.

Because we don’t do our work just for boxes to be ticked or for it to gather digital dust. We do it to help organisations and their people to achieve the best value outcome.

 

Client’s we’ve helped

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